![]() ![]() ![]() The positive impact of hands-free charting is profound. Impact on Provider Well-being and Work-Life Balance Ultimately, it makes the job more enjoyable and eliminates major pain points that lead to burnout. It’s so efficient that charts using this tool take a quarter of the amount of time that a manually typed note does. It makes follow-up easier by preserving more of the original history in the note, which reduces the mental load for providers and improves efficiency. ![]() The technology encourages robust conversations between the doctor and patient, captures a more complete and rich history than most providers, and completes the note before the patient leaves the clinic. Hands-free charting allows us to go back to having just one job in the exam room–connecting with patients–and removes the tension between comprehensive notes and efficient notes. It wasn't until the advent of EHR that doctors then had a second job of using the EHR, which frequently takes away from the moments that patients and physicians have together. Physicians spend thousands of hours training to listen and ask targeted questions, examine patients, and then synthesize that into plans. While there are valid concerns about the risks of AI in healthcare, we tightly scoped our approach to focus on the administrative tasks that are a necessary evil of a provider’s daily workload, rather than attempting to replace a physician's medical decision-making. By minimizing time spent on documentation, hands-free charting brings providers back to the exam room's human side, resulting in more meaningful interactions, comprehensive notes, and increased efficiency. This AI tool captures doctor-patient interactions and generates SOAP notes for provider review, freeing up valuable time for physicians to focus on patient care. To combat the burden of administrative tasks on physicians, a team of physicians, data scientists, machine learning experts, and designers at Carbon Health integrated Large Language Models (LLMs) into our platform, creating a charting assistant that virtually eliminates the need for manual note entry by physicians. ![]() Effortless Notes with Hands-Free Charting The result is healthcare technology grounded in the point of view of clinicians. In establishing our own EHR, we made it possible to drive immediate, real-world impact and develop a more connected experience for providers and patients at scale. We recognized the need for a comprehensive EHR system that could address pain points and even accelerate innovation. From the beginning, we put clinical and patient user experiences at the forefront. Traditional EHRs have often been a source of frustration for providers, designed primarily for medical billing and coding tools, with limited regard for clinical usability.Ĭarbon Health’s approach was different. This collaboration, coupled with real-time data tracking, allows us to rapidly address business and clinical trends.Ĭarbon Health's AI-driven EHR is transforming healthcare, reducing provider burnout, and enhancing patient care. Our vertical integration and ongoing collaboration with our frontline providers allow our R&D team to adapt as needs change or the medical landscape shifts. Bringing provider and clinical staff insight under the same roof gives us access to an unparalleled feedback loop. Powering this process is Carbon Health’s custom EHR (electronic health record) system. Our culture of rapid iteration and deployment of meaningful technology made launching hands-free charting – our AI note tool – a seamless next step. During the mpox (monkeypox) outbreak, we disseminated clinical knowledge and added decision-support tools to facilitate recognition, testing, and treatment in under a week. When Paxlovid became available, we added clinical decision support and streamlined prescribing in just days. At Carbon Health, front-line deployment is measured in weeks.ĭuring the pandemic, the Carbon Health team delivered more than 1.5 million vaccinations, going from zero to 40,000 vaccinations a day in a matter of weeks. On average, it takes 17 years for a new medical innovation to reach bedside clinicians. ![]()
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